Device Guides
I can't use the internet connection on my tablet
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Mobile data is turned off: Turn on mobile data.
List view
1. Find "Cellular Data"
Tap Settings.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-e4e35859-cfb1-4767-92a5-e4a39fc3eb41.png?width=298&height=396)
Tap Cellular Data.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-e1eb76b5-4a5d-4bad-b7e9-def5ba87d9d3.png?width=298&height=396)
2. Turn mobile data on or off
Tap the indicator next to "Cellular Data" to turn the function on or off.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-1316aa65-13a7-48b7-88c5-aab4519b4496.png?width=298&height=396)
3. Return to the home screen
Tap the Home key to return to the home screen.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-1316aa65-13a7-48b7-88c5-aab4519b4496.png?width=298&height=396)