Device Guides

Apple iPad Air 2

Change device

iOS 12.0

iOS 11.0

iOS 10.1

iOS 8.1

Change device

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

There's an error on the other device: Try establishing the connection to another device using AirDrop.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Information for one of these devices?

No thanks