Device Guides
Apple iPad Air 2
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I can't turn on my tablet
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Your tablet isn't turned on correctly: See how to turn on your tablet.
List view
1. Turn on your tablet
Tap and hold On/Off until your tablet is turned on.
2. Enter PIN
Slide your finger right on the screen.
If your SIM is locked, tap Unlock.
Key in your PIN and tap OK. The default PIN is 0000.
The PIN protects your SIM from unauthorised use. If you key in an incorrect PIN three times in a row, your PIN will be blocked.
0000
3. Turn off your tablet
Tap and hold On/Off.
Tap and drag the power off icon right.
Step 2 of 6
Slide your finger right on the screen.
Step 3 of 6
If your SIM is locked, tap Unlock.
0000
Step 4 of 6
Key in your PIN and tap OK. The default PIN is 0000.
Step 6 of 6
Tap and drag the power off icon right.
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