Device Guides

I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Connect to a Wi-Fi network.

Possible cause 1:

No connection to a Wi-Fi network is established


Connect to a Wi-Fi network.

Find "Wi-Fi"
Tap Settings.
Tap Wi-Fi.
Turn on Wi-Fi
Tap the indicator next to "Wi-Fi" to turn on the function.
Connect to a Wi-Fi network
Tap the required Wi-Fi network and key in the password for the Wi-Fi network.
Tap Join.
You can get the password from the network provider or administrator.
Return to the home screen
Tap the Home key to return to the home screen.

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