Device Guides

Apple iPad (8th Generation)

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I can't use the internet connection on my tablet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

There's an error in the operating system on your tablet: Restart your tablet.

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1. Restarting my tablet

Tap and hold the Home key.
At the same time, tap and hold On/Off until your tablet restarts.
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