Device Guides

Apple iPad (5th generation)

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I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPad (5th generation)
Apple iPad (5th generation)

We found 4 possible causes:

  1. No audio files have been transferred to your tablet
  2. The headset isn't working
  3. The selected audio file is not supported by the music player
  4. The audio file is damaged
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