Device Guides

Apple iPad (5th generation)

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iOS 12.0

iOS 11.0

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This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

There's an error in the operating system on your tablet: Restart your tablet.

List view

Tap and hold the Home key.

At the same time, tap and hold On/Off until your tablet is restarted.

Step 1 of 2

Tap and hold the Home key.

Step 2 of 2

At the same time, tap and hold On/Off until your tablet is restarted.

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