Device Guides

Apple iPad 4

Search in Apple iPad 4

I can't send and receive email

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

The email is written incorrectly: Write an email correctly.

List view

1. 1. Find "Mail"

Tap Mail.

2. 2. Select email account

To view a list of email accounts:
Tap the field in the top left corner of the display.

Tap the field in the top left corner of the pop-up menu.

Tap the required email account below "Inboxes".

3. 3. Create email

Tap the new email icon twice.

4. 4. Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
Repeat the procedure to add more recipients.

5. 5. Enter subject

Tap Subject and key in a subject.

6. 6. Write text

Tap the text input field and write the required text.

7. 7. Attach file

Tap and hold anywhere on the text input field.
Tap Insert Photo or Video.

Go to the required folder.
Tap the required picture or the required video clip.

Tap Use.

8. 8. Send the email

Tap Send when you've finished your email.

9. 9. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 13

Tap Mail.

Step 2 of 13

To view a list of email accounts:Tap the field in the top left corner of the display.

Step 3 of 13

Tap the field in the top left corner of the pop-up menu.

Step 4 of 13

Tap the required email account below "Inboxes".

Step 5 of 13

Tap the new email icon twice.

Step 6 of 13

Key in the first letters of the required contact.Matching contacts are displayed.Tap the required contact.Repeat the procedure to add more recipients.

Step 7 of 13

Tap Subject and key in a subject.

Step 8 of 13

Tap the text input field and write the required text.

Step 9 of 13

Tap and hold anywhere on the text input field.Tap Insert Photo or Video.

Step 10 of 13

Go to the required folder.Tap the required picture or the required video clip.

Step 11 of 13

Tap Use.

Step 12 of 13

Tap Send when you've finished your email.

Step 13 of 13

Tap the Home key to return to the home screen.

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