Device Guides


I can't access the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 6:

Flight mode is turned on: Turn off flight mode.

List view

1. 1. Find "Settings"

Tap Settings.

2. 2. Turn flight mode on or off

Tap the indicator next to "Airplane Mode" to turn the function on or off.

3. 3. Return to the home screen

Tap the Home key to return to the home screen.
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