Device Guides


I can't access the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

Your tablet hasn't been correctly set up for mobile internet: Set up your tablet for mobile internet.

List view

1. 1. Find "APN Settings"

Tap Settings.
Tap Mobile Data.
Tap APN Settings.

2. 2. Enter APN

Tap APN.
Key in yesinternet

3. 3. Return to the home screen

Tap Mobile Data
Tap the Home key to return to the home screen.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks