Device Guides

Apple iPad 4

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

You have running applications: End all active applications.

List view

Tap the Home key twice.
At the bottom of the display a list of active applications is displayed.

Tap and hold any menu item until the menu items start to jiggle.

Tap the end application icon to end the required application.

Tap the Home key to return to the home screen.

Step 1 of 4

Tap the Home key twice.At the bottom of the display a list of active applications is displayed.

Step 2 of 4

Tap and hold any menu item until the menu items start to jiggle.

Step 3 of 4

Tap the end application icon to end the required application.

Step 4 of 4

Tap the Home key to return to the home screen.

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