Device Guides


I can't turn on my tablet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 5:

Your tablet isn't turned on correctly: Turn on your tablet correctly.

List view

1. 1. Turn on your tablet

Tap On/Off until your tablet is turned on.

2. 2. Enter PIN

Drag the arrow right.
Tap Unlock.
Key in your PIN and tap OK.
If your SIM is rejected:
Contact your service provider or the store where you bought your tablet.

3. 3. Turn off your tablet

Tap and hold On/Off.
Drag the arrow right to turn off your tablet.
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