Device Guides
I can't access the internet
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 6:
You've turned on manual network selection and are out of range of the selected network: Turn on automatic network selection so that your tablet connects to a network automatically.
List view
1. 1. Find "Carrier"
Tap Settings.
Tap Carrier.
2. 2. Choose option
Choose one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
Select network manually, go to 2a.
Select network automatically, go to 2b.
3. 3. 2a - Select network manually
Tap the indicator next to Automatic to turn off automatic network selection.
Your device will search for networks within range.
A list of available networks will show on your display.
Your device will search for networks within range.
A list of available networks will show on your display.
Tap the required network.
Your display will tell you if you've access to the network you've chosen.
Your display will tell you if you've access to the network you've chosen.
4. 4. 2b - Select network automatically
Tap the indicator next to Automatic to turn on automatic network selection.
5. 5. Save and exit
Tap the Home key to return to standby mode.