Device Guides

Apple iPad 3rd generation

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I can't use one of my apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

There's no internet connection: Check if you can access the internet by loading a website in the tablet browser. If you can't access the internet, you need to use the troubleshooting guide that solves your problem with accessing the internet.

List view

1. 1. Find "Safari"

Tap Safari.

2. 2. Use browser

Follow the steps below to use the browser.
Apple iPad 3rd generation

3. 3. Enter web address

Tap the address bar at the top of the display.
Key in the address of the required website and tap Go.

4. 4. Add current website to your bookmarks

Tap the menu icon.
Tap Bookmark.
Edit the name of the bookmark, if required.
Tap Save.

5. 5. Go to bookmark

Tap the bookmark icon.
Tap the required bookmark.

6. 6. Add current website to your Reading List

Tap the menu icon.
Tap Add to Reading List.

7. 7. Go to Reading List

Tap the bookmark icon.
Tap the Reading List icon.
Tap All.
Tap the required website.

8. 8. Exit

Tap the Home key to return to standby mode.
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