Device Guides

Apple iPad 3rd generation

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

End all active applications on your tablet and try to open the required app again.

Step 1 of 4

1. Tap the Home key twice.At the bottom of the display a list of active applications is displayed.

Step 2 of 4

2. Tap and hold any menu item until the menu items start to jiggle.

Step 3 of 4

3. Tap the end application icon to end the required application.

Step 4 of 4

4. Tap the Home key to return to standby mode.

Did this solution solve the problem? Yes No

Possible cause 3:

Your tablet is out of memory

Solution:

End all active applications on your tablet and try to open the required app again.

1. End active applications

Tap the Home key twice.
At the bottom of the display a list of active applications is displayed.

Tap and hold any menu item until the menu items start to jiggle.

Tap the end application icon to end the required application.

2. Exit

Tap the Home key to return to standby mode.

Did this solution solve the problem?

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