Device Guides

Apple iPad 3rd generation

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I can't use one of my apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPad 3rd generation
Apple iPad 3rd generation

We found 5 possible causes:

  1. The required app is damaged or deleted
  2. There's an error in the operating system on your tablet
  3. Your tablet is out of memory
  4. There's no internet connection
  5. You aren't using the latest version of the app
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