Device Guides
Apple iPad 3rd generation
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I can't access the internet
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 5:
You've established a connection to a Wi-Fi network, but you aren't logged on: Open the browser on your tablet and try to load a website. The browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the display to log on. If you can't log on to the Wi-Fi network, turn off Wi-Fi on your tablet and connect to the internet using the mobile network.
List view
1. 1. Find "Safari"
Tap Safari.
2. 2. Use browser
Follow the steps below to use the browser.
3. 3. Enter web address
Tap the address bar at the top of the display.
Key in the address of the required website and tap Go.
4. 4. Add current website to your bookmarks
Tap the menu icon.
Tap Bookmark.
Edit the name of the bookmark, if required.
Edit the name of the bookmark, if required.
Tap Save.
5. 5. Go to bookmark
Tap the bookmark icon.
Tap the required bookmark.
6. 6. Add current website to your Reading List
Tap the menu icon.
Tap Add to Reading List.
7. 7. Go to Reading List
Tap the bookmark icon.
Tap the Reading List icon.
Tap All.
Tap the required website.
8. 8. Exit
Tap the Home key to return to standby mode.
Step 2 of 16
Follow the steps below to use the browser.
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