Device Guides

Apple iPad 3rd generation

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I can't access the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

You're abroad and data roaming is turned off on your tablet: Turn on data roaming. Please note: you may induce additional costs by turning on data roaming.

List view

1. 1. Find "Mobile Data"

Tap Settings.
Tap Mobile Data.

2. 2. Turn data roaming on or off

Tap the indicator next to Data Roaming.
Depending on the current setting, the function is turned on or off.

3. 3. Exit

Tap the Home key to return to standby mode.
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