Device Guides


I can't send and receive email

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

The email is written incorrectly: Write an email correctly.

List view

1. 1. Find "Mail"

Tap Mail.

2. 2. Select email account

To see a list of email accounts:
Tap the field in the top left corner of the display the necessary number of times.
Tap the required email account below Inboxes.

3. 3. Create new email

Tap the right side of the display.
Tap the new email icon.

4. 4. Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
Repeat the procedure to add more recipients.

5. 5. Enter subject

Tap Subject and key in a subject.

6. 6. Write text

Tap the text input field and write the required text.

7. 7. Attach file

Tap and hold anywhere on the text input field.
Tap Insert Photo or Video.
Go to the required folder.
Tap the required picture or the required video clip.
Tap Use.

8. 8. Send email

Tap Send.

9. 9. Exit

Tap the Home key to return to standby mode.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks