Device Guides


I can't access the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 5:

You've established a connection to a Wi-Fi network, but you aren't logged on: Open the browser on your tablet and try to load a website. The browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the display to log on. If you can't log on to the Wi-Fi network, turn off Wi-Fi on your tablet and connect to the internet using the mobile network.

List view

1. 1. Find "Safari"

Tap Safari.

2. 2. Use browser

Follow the steps below to use the browser.
Apple iPad 2

3. 3. Enter web address

Tap the address bar at the top of the display.
Key in the address of the required website and tap Go.

4. 4. Add current website to your bookmarks

Tap the menu icon.
Tap Bookmark.
Edit the name of the bookmark, if required.
Tap Save.

5. 5. Go to bookmark

Tap the bookmark icon.
Tap the bookmark icon at the bottom of the pop-up menu.
Tap the required bookmark.

6. 6. Add current website to your Reading List

Tap the menu icon.
Tap Add to Reading List.

7. 7. Go to Reading List

Tap the bookmark icon.
Tap the Reading List icon at the bottom of the pop-up menu.
Tap All.
Tap the required list.

8. 8. Exit

Tap the Home key to return to standby mode.
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