Device Guides


I can't use one of my apps

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Restart your tablet.

Possible cause 2:

There's an error in the operating system on your tablet

Solution:

Restart your tablet.

1. Restart your device
Tap and hold On/Off and the Home key for about 10 seconds.
Your device is turned off and after a moment it's turned on again.

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