Device Guides


I can't play music

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Try downloading the audio file again. Then you can transfer the audio file to your tablet.

Possible cause 4:

The audio file is damaged

Solution:

Try downloading the audio file again. Then you can transfer the audio file to your tablet.

1. Install iTunes
Go to www.itunes.com on your computer.
Find the download section on the website to download iTunes.
Download and install iTunes on your computer.
2. Connect device and computer
Start the program iTunes on your computer.
Connect the data cable to the socket at the bottom of your device and to the computer's USB port.
3. Transfer audio files
Depending on your settings in iTunes, the transfer may start automatically.
To start the transfer manually:
Select iPad.
Select Music.
Follow the instructions on the screen to select the required settings.
Select Apply.

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