Device Guides


I can't access the internet

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Connect to Wi-Fi network.

Possible cause 2:

No connection to a Wi-Fi network is established

Solution:

Connect to Wi-Fi network.

1. Find "Wi-Fi"
Tap Settings.
Tap Wi-Fi.
2. Turn on Wi-Fi
Tap the indicator next to Wi-Fi to turn on the function.
3. Connect to Wi-Fi network
A list of Wi-Fi networks within range is displayed.
Tap the required Wi-Fi network.
Follow the instructions on the display to select security settings, if required, and tap Join.
4. Exit
Tap the Home key to return to standby mode.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks