Device Guides

Apple iPad 2

Search in Apple iPad 2

I can't turn on my tablet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 8:

An incorrect PIN is entered: Enter the correct PIN. If you enter a wrong PIN three times in a row, your SIM is blocked and you need to key in your PUK. You can get your PUK on Optus My Account.

List view

1. 1. Turn on your device

Tap and hold On/Off until your device is turned on.

2. 2. Enter PIN

Drag the arrow right.

Tap Unlock.

If required, key in your PIN and tap OK.
If your SIM is rejected:
Contact your device store or your service provider.

3. 3. Turn off your device

Tap and hold On/Off.

Drag the arrow right to turn off your device.

Step 1 of 6

Tap and hold On/Off until your device is turned on.

Step 2 of 6

Drag the arrow right.

Step 3 of 6

Tap Unlock.

Step 4 of 6

If required, key in your PIN and tap OK.If your SIM is rejected:Contact your device store or your service provider.

Step 5 of 6

Tap and hold On/Off.

Step 6 of 6

Drag the arrow right to turn off your device.

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