Device Guides
I can't turn on my tablet
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 5:
Your tablet isn't turned on correctly: Turn on your tablet correctly.
List view
1. 1. Turn on your device
Tap and hold On/Off until your device is turned on.
2. 2. Enter PIN
Drag the arrow right.
Tap Unlock.
If required, key in your PIN and tap OK.
If your SIM is rejected:
Contact your device store or your service provider.
If your SIM is rejected:
Contact your device store or your service provider.
3. 3. Turn off your device
Tap and hold On/Off.
Drag the arrow right to turn off your device.