Device Guides
Apple iPad (10th Generation)
I can't use the internet connection on my tablet
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
Data roaming is turned off: Turn on data roaming.
List view
1. Find "Mobile Data Options"
Tap Settings.
Tap Mobile Data.
Tap Mobile Data Options.
2. Turn data roaming on or off
Tap the indicator next to "Data Roaming" to turn the function on or off.
3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Step 1 of 5
Tap Settings.
Step 2 of 5
Tap Mobile Data.
Step 3 of 5
Tap Mobile Data Options.
Step 4 of 5
Tap the indicator next to "Data Roaming" to turn the function on or off.
Step 5 of 5
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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