Device Guides
Apple iPad (10th Generation)
I can't use of one my apps
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Your tablet's software hasn't been updated to the latest version: Update your tablet with the latest software.
List view
1. Update your tablet's software
Tap Settings.
Tap General.
Tap Software Update. If a new software version is available, it's displayed. Follow the instructions on the screen to update the software on your tablet.
Step 1 of 3
Tap Settings.
Step 2 of 3
Tap General.
Step 3 of 3
Tap Software Update. If a new software version is available, it's displayed. Follow the instructions on the screen to update the software on your tablet.
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