Device Guides
I can't install apps
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
The selected app isn't available in your country: Search for similar apps or wait until the required app becomes available in your country.
List view
1. Find "App Store"
Tap App Store.
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2. Find app
Tap Search.
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Tap the search field.
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Key in the name or subject of the required app and tap enter.
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Tap the required app.
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3. Install app
Tap GET and follow the instructions on the screen to install the app.
If you've selected a paid app, tap the price to install the app.
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4. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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