Device Guides

Apple iPad 10.2 (7th gen.)

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I can't send and receive iMessages

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Set time zone, date and time.

Possible cause 5:

Time zone, date and time aren't correctly set on your tablet


Set time zone, date and time.

Find "Date & Time"
Tap Settings.
Tap General.
Tap Date & Time.
Turn on automatic update of time zone, time and date
Tap the indicator next to "Set Automatically" to turn on the function.
Return to the home screen
Tap the Home key to return to the home screen.

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