Device Guides

Apple iPad 10.2 (7th gen.)

Change device

iPadOS 15.2

iPadOS 13.1

Change device

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Charge the battery.

Step 1 of 3

1. Connect the charger to the socket and to a power point.

Step 2 of 3

2. When the battery charging icon is displayed, charging is in progress.

Step 3 of 3

3. When your tablet is turned on, you can always see the battery power level. The bigger the coloured section of the battery icon, the more power.

Did this solution solve the problem? Yes No

Possible cause 3:

The battery is flat

Solution:

Charge the battery

Connect the charger to the socket and to a power point.

When the battery charging icon is displayed, charging is in progress.

When your tablet is turned on, you can always see the battery power level. The bigger the coloured section of the battery icon, the more power.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Information for one of these devices?

No thanks