Device Guides
I can't send and receive SMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
The message centre number is incorrect: Enter the message centre number.
List view
1. Find "SMS service centre"
Tap the message icon.
Tap the menu icon.
Tap Settings.
Tap Text message (SMS).
Tap SMS service centre.
2. Saving the message centre number
Key in +61411990001 and tap OK.
+61411990001
3. Return to the home screen
Tap the Home key to return to the home screen.