Device Guides

Alcatel Pixi 4 (3.5)

Android 5.1

Search in Alcatel Pixi 4 (3.5)

I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

See how to write and send an MMS.

Step 1 of 10

1. Tap the message icon.

Step 2 of 10

2. Tap the new message icon.

Step 3 of 10

3. Tap the search field and key in the first letters of the recipient's name.

Step 4 of 10

4. Tap the required contact.

Step 5 of 10

5. Tap the text input field and write the text for your MMS.

Step 6 of 10

6. Tap the attachment icon.

Step 7 of 10

7. Tap Pictures and go to the required picture.

Step 8 of 10

8. Tap the required picture.

Step 9 of 10

9. Tap the send icon when you've finished your MMS.

Step 10 of 10

10. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 2:

The MMS isn't written correctly

Solution:

See how to write and send an MMS.

Create new MMS

Tap the message icon.

Tap the new message icon.

Select recipient

Tap the search field and key in the first letters of the recipient's name.

Tap the required contact.

Write text

Tap the text input field and write the text for your MMS.

Insert picture

Tap the attachment icon.

Tap Pictures and go to the required picture.

Tap the required picture.

Send the MMS

Tap the send icon when you've finished your MMS.

Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

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