Device Guides

Search in Alcatel Pixi 4 (3.5)
I can't send and receive MMS
This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.
See how to write and send an MMS.

Step 1 of 10
1. Tap the message icon.

Step 2 of 10
2. Tap the new message icon.

Step 3 of 10
3. Tap the search field and key in the first letters of the recipient's name.

Step 4 of 10
4. Tap the required contact.

Step 5 of 10
5. Tap the text input field and write the text for your MMS.

Step 6 of 10
6. Tap the attachment icon.

Step 7 of 10
7. Tap Pictures and go to the required picture.

Step 8 of 10
8. Tap the required picture.

Step 9 of 10
9. Tap the send icon when you've finished your MMS.

Step 10 of 10
10. Tap the Home key to return to the home screen.
Possible cause 2:
The MMS isn't written correctly
Solution:
See how to write and send an MMS.
Create new MMS
Tap the message icon.
Tap the new message icon.
Select recipient
Tap the search field and key in the first letters of the recipient's name.
Tap the required contact.
Write text
Tap the text input field and write the text for your MMS.
Insert picture
Tap the attachment icon.
Tap Pictures and go to the required picture.
Tap the required picture.
Send the MMS
Tap the send icon when you've finished your MMS.
Return to the home screen
Tap the Home key to return to the home screen.