Device Guides

Alcatel Pixi 4 (3.5)

Change device Change device

I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Set up your mobile phone for MMS.

Possible cause 1:

Your mobile phone hasn't been correctly set up for MMS

Solution:

Set up your mobile phone for MMS.

Find "Access Point Names"
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap More.
Tap Mobile networks.
Tap Access Point Names.
Create new data connection
Tap the menu icon.
Tap Name.
Key in Optus MMS and tap OK.
Enter APN
Tap APN.
Key in mms and tap OK.
Select APN type
Tap APN type.
Make sure only the field next to "mms" is selected.
Tap OK.
Enter MMS centre
Tap MMSC.
Key in http://mmsc.optus.com.au:8002/ and tap OK.
Enter IP address
Tap MMS proxy.
Key in 61.88.190.10 and tap OK.
Enter port number
Tap MMS port.
Key in 8070 and tap OK.
Enter country code
Tap MCC.
Key in 505 and tap OK.
Enter network code
Tap MNC.
Key in 02 and tap OK.
Select authentication type
Tap Authentication type.
Tap PAP.
Save data connection
Tap the menu icon.
Tap Save.
Return to the home screen
Tap the Home key to return to the home screen.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks