Device Guides

Alcatel Pixi 4 (3.5)

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I can't use my mobile phone's internet connection

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Data roaming is turned off: Turn on data roaming.

List view

1. Find "Mobile networks"

Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap More.
Tap Mobile networks.

2. Turn data roaming on or off

Tap Data roaming.
Tap the required setting to turn the function on or off.
If you turn on data roaming, tap OK.

3. Return to the home screen

Tap the Home key to return to the home screen.
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