Device Guides

Alcatel Pixi 4 (3.5)

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Another Bluetooth device can't connect to my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Alcatel Pixi 4 (3.5)
Alcatel Pixi 4 (3.5)

We found 2 possible causes:

  1. The distance between the two devices is too long
  2. Bluetooth or Bluetooth visibility is turned off on your mobile phone
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