Device Guides

Alcatel 20.45X

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Restart your mobile phone.

Step 1 of 1

1. Remove the battery and leave it out for 10-15 seconds.Insert the battery and turn on your mobile phone again.

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Possible cause 1:

There's a connection error

Solution:

Restart your mobile phone

Remove the battery and leave it out for 10-15 seconds.
Insert the battery and turn on your mobile phone again.

Did this solution solve the problem?

Yes No

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