Device Guides

Alcatel 20.45X

Change device
Change device

I can't receive voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Divert of all calls is turned on: Cancel all diverts.

List view

1. Find "Call divert"

Tap the Navigation key.
Select Settings.
Select Call settings.
Select Call divert.

2. Cancel all diverts

Select Cancel all diverts.

3. Return to the home screen

Tap Disconnect to return to the home screen.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks