Device Guides
I can't receive voice calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Divert of all calls is turned on: Cancel all diverts.
List view
1. Find "Call divert"
Tap the Navigation key.
Select Settings.
Select Call settings.
Select Call divert.
2. Cancel all diverts
Select Cancel all diverts.
3. Return to the home screen
Tap Disconnect to return to the home screen.