Device Guides

Alcatel 20.45X

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I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Alcatel 20.45X
Alcatel 20.45X

We found 11 possible causes:

  1. There's no credit on your prepaid phone card
  2. Your number has been suspended
  3. Flight mode is turned on
  4. Your mobile phone is overloaded for unknown reasons
  5. Your SIM is faulty
  6. Not adequate network coverage
  7. There's a temporary network problem
  8. There's an error at the receiving end
  9. The selected network is out of range
  10. The selected network mode is not available
  11. Roaming isn't activated in your rate plan
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