Device Guides


I can't use my mobile phone's internet connection

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Set up your mobile phone for internet.

Possible cause 1:

Your mobile phone has not been correctly set up for internet

Solution:

Set up your mobile phone for internet.

Find "Data account"
Tap the Navigation key.
Select Settings.
Select Connectivity.
Select Data account.
Create new data connection
Tap the Left selection key.
Select Add PS account.
Highlight the field below "Account name" and key in Optus Yes Internet.
Enter APN
Highlight the field below "APN" and key in yesinternet.
Save data connection
Tap the Left selection key.
Return to the home screen
Tap Disconnect to return to the home screen.

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