Device Guides


I can't receive messages on my voicemail

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Divert calls to your voicemail.

Possible cause 1:

Incoming calls aren't diverted to your voicemail

Solution:

Divert calls to your voicemail.

Find "Call divert"
Tap the Navigation key.
Select Phone.
Select Call settings.
Select Call divert.
Diverting calls to my voicemail
Select the required divert type.
Select Activate.
Select To voicemail.
If you choose to divert missed calls, you need to select a delay for the divert. Select the required delay.
Return to the home screen
Tap Disconnect to return to the home screen.

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