Device Guides


No ringtone is heard on incoming calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn off silent mode.

Possible cause 1:

Silent mode is turned on

Solution:

Turn off silent mode.

Find "User profiles"
Tap the Navigation key.
Select User profiles.
Turn on silent mode
Select Silent to turn on silent mode.
Turn off silent mode
Select the required audio profile to turn off silent mode.
Return to the home screen
Tap Disconnect to return to the home screen.

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