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Make the most of your Galaxy Note II LTE

We can help you get the best from your Samsung Galaxy Note II LTE. Check out our interactive guides and learn how to understand and use the features of your mobile.

Guides Troubleshooting Specifications

Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.


1. Install Samsung Kies
  • Go to www.samsung.com on your computer.
  • Find the download section on the website to download Samsung Kies.
  • Download and install Samsung Kies.
2. Connect mobile phone and computer
  • Connect the data cable to the phone socket and to the computer's USB port.
3. Back up phone memory
Galaxy Note II LTE