Apple iPhone 4S

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Removing the SIM lock on my mobile phone

Want to remove the SIM lock on your mobile phone? It's easy, but first you need to install iTunes on your computer. You can download the program from It's also recommended you back up the phone memory before you start.

1. Request network unlock

  • Call 1300 075 395 and follow the instructions to key in your information.
  • You'll then receive an SMS with further information.

2. Connect mobile phone and computer

  • Connect the data cable to the socket at the bottom of your mobile phone.
  • Connect the other end of the data cable to the computer's USB port.

3. Remove SIM lock

  • Start iTunes on your computer.
  • Click your mobile phone.
  • Click Restore.
  • Click Restore.
  • Follow the instructions on the screen to restore your mobile phone.
  • Once done, your mobile phone is unlocked.
Apple iPhone 4S