Device Guides

Sony Xperia Z3

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My mobile phone doesn't play a message tone when I receive a message

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Choose message tone.

Possible cause 1:

The message tone has been turned off

Solution:

Choose message tone.

1. Find "Settings"
Tap the message icon.
Tap the menu icon.
Tap Settings.
2. Turn on notifications
Tap Notifications until the function is turned on.
3. Choose message tone
Tap Notification tone.
Tap the different message tones to listen to them.
Once you've found a message tone you like, tap Done.
4. Return to the home screen
Tap the home icon to return to the home screen.

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