Device Guides

Sony Xperia Z1

Change device Change device

I can't use my mobile phone as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Enter the correct password.

Possible cause 1:

The wrong password is entered on the device you want to connect from.

Solution:

Enter the correct password.

1. Find "Configure Wi-Fi hotspot"
Slide your finger down the display starting from the top edge of your mobile phone.
Tap Settings.
Tap More....
Tap Tethering & portable hotspot.
Tap Portable Wi-Fi hotspot settings.
Tap Configure Wi-Fi hotspot.
2. Select Wi-Fi Hotspot settings
Tap the field below "Network SSID" and key in the required name for the Wi-Fi Hotspot.
Tap the drop down list below "Security".
If you don't want to password protect your Hotspot:
Tap None.
If you want to password protect your Hotspot:
Tap WPA2 PSK.
Tap the field below "Password" and key in the required password.
Tap Save.
3. Turn on Wi-Fi Hotspot
Tap the return icon.
Tap Portable Wi-Fi hotspot until the function is turned on.
Tap OK.
4. Establish connection
Do the following on the device which is to connect to your Wi-Fi Hotspot:
Turn on Wi-Fi.
Find the list of available Wi-Fi networks.
Select the network name you keyed in in step 2.
Key in the password you selected in step 2 and establish a connection to the Wi-Fi Hotspot.
When the connection is established, you can access the internet from the other device.
5. Return to the home screen
Tap the home icon to return to the home screen.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks