Device Guides


My mobile phone's memory is full

This troubleshooting guide will take you though a number of possible causes
to help you find a solution to your problem.


Delete temporary data

Possible cause 1:

Temporary data takes up too much memory

Solution:

Delete temporary data

Find "Apps"
Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Apps.
Delete temporary data
Tap the required app.
Tap Storage.
Tap CLEAR CACHE.
Return to the home screen
Tap the Home key to return to the home screen.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks