Device Guides

Samsung Galaxy S5

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My mobile phone is slow

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Close one or more open applications.

Possible cause 2:

Too many applications are open

Solution:

Close one or more open applications.

1. End active applications
Tap the Application key.
Tap the active applications icon.
To end one application:
Tap End next to the required application.
To end all applications:
Tap End all.
Tap OK.
2. Return to the home screen
Tap the Home key to return to the home screen.

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