Device Guides

Samsung Galaxy S II

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A Bluetooth device can't connect to my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on Bluetooth visibility.Detailed instructions.

Possible cause 2:

Bluetooth visibility isn't turned on on your mobile phone

Solution:

Turn on Bluetooth visibility.Detailed instructions.

1. Find "Bluetooth settings"
Tap Applications.
Tap Settings.
Tap Wireless and network.
Tap Bluetooth settings.
2. Turn on Bluetooth
Tap Bluetooth to turn on Bluetooth.
When the box next to the menu item is ticked (V), Bluetooth is turned on.
3. Choose option
Choose one of the following options:
Enter Bluetooth name, go to 3a.
Turn Bluetooth visibility on or off, go to 3b.
4. 3a - Enter Bluetooth name
Tap Device name.
Key in the required name and tap OK.
5. 3b - Turn Bluetooth visibility on or off
Tap Visible to turn Bluetooth visibility on or off.
When the box next to the menu item is ticked (V), Bluetooth visibility is turned on.
6. Exit
Tap the Home key to return to standby mode.

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