Device Guides

Samsung Galaxy Note 5

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I can't make video calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Try making a video call later when you're in an area with better network coverage.

Possible cause 1:

Video calls are not supported by the network

Solution:

Try making a video call later when you're in an area with better network coverage.

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