Device Guides


No ringtone is heard on incoming calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn off silent mode.

Possible cause 1:

Silent mode is turned on

Solution:

Turn off silent mode.

Turn silent mode on or off
Tap and hold On/Off until a pop-up menu is displayed.
Tap Mute to turn on silent mode.
Tap Sound to turn off silent mode.

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